D365
Construction Handover Digital App for
Digital
RFI, Digital certification,
Digital Punching,
Digital Walkdown,
Digital
Mechanical Completion dossier,
Digital
piping test packages,
Digital
Loop test, and
Digital
Interlock
MileMate/MaterPad,
IoT4Met,
Turnover,
the MC reporting on PowerBI dashboards,
ServiceNow
and related platforms.
Review,
understand and apply applicable procedures and guidelines related to digital tools and Mechanical
Completion processes, ensuring correct and consistent implementation on site.
Deliver
structured on-site training and coaching to site personnel, contractors, subcontractors and involved
companies, ensuring effective onboarding, refresher sessions and continuous
support throughout the project lifecycle.
Support
site users during daily operations, ensuring correct and compliant use of digital tools and associated
digital processes.
Ensure
that site personnel, contractors, subcontractors and involved companies
achieve autonomy in the
correct and compliant use of digital tools, reducing dependency on central
support functions.
Apply
and disseminate standard training materials, guidelines and procedures provided by the Home Office Mechanical
Completion and relevant support functions, ensuring consistent adoption at
site level.
Support
the rollout of new digital tools, functionalities and process updates, including go-live phases, ensuring user
readiness and smooth adoption.
Monitor
the correct application of digital workflows and processes on site, proactively identifying recurring
gaps or misunderstandings and addressing them before impacting operations.
Manage
and control user access to digital tools, including access provisioning, deactivation, periodic review of
active users and coordination of license extensions, in alignment with
project needs and system rules.
Maintain
the user access register and
coordinate with the Home Office Mechanical Completion and relevant support
functions to ensure proper access rights to digital tools.
Coordinate
with Site IT to ensure
tablets and digital devices are properly configured, updated and operational,
and train users on tablet-based applications in both online and
offline modes.
Act as
the first-level digital support reference on site, centralizing and filtering user requests and ensuring that
only justified tickets requiring supplier or central support are raised.
Ensure
timely follow-up and feedback on support requests with suppliers and central teams, avoiding delays
and prolonged open tickets.
Collect
structured feedback from site users and report improvement opportunities, recurring pain points and
training needs to the Home Office Mechanical Completion and relevant support
functions.